Having Problems With BSC Transition?
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HSS voted August 6 to switch your healthcare PPO coverage to Blue Shield CA starting in January 2025. BSC is working closely with us to ensure the transition is as smooth as possible, and has agreed to negotiate the same payments, co-pays and deductibles with your doctors or hospitals around the country that were accepting your UHC Medicare Advantage PPO. If you’re having problems, call the BSC hotline they have set up for us at 800/370-8852. If you are still having any problems, fill out the form below to let us know. We are here to help.*means required field
Resources
For San Francisco Retirees
Resources to Make It Easy for You to Understand Process, Find Doctors
Your POB directors ran a hard-fought campaign this past summer to keep our United Healthcare benefits, but in the end, we were outvoted by the HSS board, who voted to move the retiree healthcare plan to the Blue Shield CA PPO, effective Jan. 1, 2025. However, we were able to extract some significant safeguards for you. You should have received an email from HSS alerting you to the change. In addition, HSS has set up a website with information about the new plan, including drug coverage formularies for 2025.
In addition, BSC has set up a hotline for retirees who run into any problems changing over to the new BSC Medicare Advantage PPO, particularly those whose doctors say they don’t accept BSC. Don’t wait until the plan changes over on January 1, to find out if your doctors, specific specialty needs, pharmacy or gym membership changes will be affected. Call them today.
POB remains committed to helping you if you don’t get satisfaction from BSC. If you are still having issues, fill out the form here:
Tell Us Your Story – Protect Our Benefits
Here are some resources to help smooth the transition:
The San Francisco Employees’ Retirement System (SFERS) administers two benefit programs for active and retired members: a Pension Plan (defined benefit plan) and a 457(b) Deferred Compensation Plan (defined contribution plan).
Contact Information
To learn more about how SFERS can help you, reach out to sfersconnect@sfgov.org (please allow up to 2 business days for a response).
Forms
Click the button below to access the federal IRS and state withholding forms. For any questions you may have about tax forms, please get advice from your Tax Advisor or someone familiar with these tax laws.
The San Francisco Health Service System was created by Charter Amendment No. 3 in 1937, to provide medical care for municipal employees. Today we serve over 126,000 individuals, including both active and retired employees of the City and County of San Francisco, the San Francisco Unified School District, the Community College of San Francisco, and the San Francisco Superior Court, and their covered dependents.
Contact Information
SFHSS Member Services
Main: (628) 652-4700
Toll-free: (800) 541-2266
Fax: (628) 652-4701
SFHSS Mailing Address
1145 Market Street, Suite 300
San Francisco, CA 94103
Members can also schedule a consultation appointment to speak with a Benefits Analyst.
Stay Informed
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Participate with Protect Our Benefits
If you are a retiree or beneficiary of the City and County of San Francisco and would like to participate with Protect Our Benefits, please e-mail us at information@protectourbenefits.org. Be sure to let us know where you reside and what you are interested in doing. Since POB is an all-volunteer group, please allow a few days for us to respond.